Last updated: 15 October 2026
1. Introduction
Welcome to the Sey-Afrique website.
These Terms & Conditions govern your access to and use of https://seyafrique.co.za/ and the information and functionality made available through the website.
The website is operated by Sey-Afrique (“we”, “us” or “our”), a business providing export, procurement and logistics-related services.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with them, please discontinue use of the website.
These terms govern website use only. Specific services, quotations, shipments and commercial transactions may be subject to separate written quotations, service agreements or contractual terms.
2. About Our Services
Sey-Afrique provides services that may include:
The availability, scope and terms of individual services may vary according to the customer’s requirements, destination, cargo type, supplier arrangements and applicable laws.
Information on this website is provided for general information purposes. It does not, by itself, constitute a binding offer to provide a particular service or guarantee that a service is available.
3. Website Information
We make reasonable efforts to ensure that information published on this website is accurate and up to date.
However, service descriptions, operational information, availability and other website content may change without notice.
We do not warrant that all information will be complete, current, error-free or suitable for every user’s particular circumstances.
You should contact us directly to confirm service availability, specifications, pricing, schedules and any other details relevant to your requirements before making a business decision.
4. Enquiries and Quotations
You may use the website’s contact form or the contact details provided to request information about our services.
When submitting an enquiry, you agree to provide information that is accurate and not misleading.
An enquiry submitted through the website does not automatically create a contract or guarantee that we will accept the requested work.
Any quotation we provide will be subject to the terms, conditions, validity period, pricing, scope and exclusions stated in that quotation.
Unless expressly agreed otherwise in writing, a quotation is not a guarantee of future availability or pricing. Changes to cargo specifications, shipment details, quantities, destinations, supplier costs or other relevant circumstances may require a revised quotation.
A binding service arrangement will arise only in accordance with the applicable acceptance process and any relevant written agreement.
5. Pricing, Payments and Additional Charges
Prices, fees, payment schedules and applicable charges will be communicated through the relevant quotation, invoice or service agreement.
Depending on the service, charges may include freight costs, procurement costs, packaging, warehousing, handling, customs-related charges, duties, taxes, delivery charges and other third-party expenses.
Unless expressly stated otherwise in writing, a quotation should not be assumed to include every possible tax, duty, inspection fee, storage fee, demurrage charge, customs charge or other cost associated with an international shipment.
The applicable quotation or service agreement will determine which charges are included, excluded or payable separately, and when payment is due.
No payment terms, additional fees or penalties will apply unless they have an appropriate contractual or legal basis.
6. Customer Responsibilities
When requesting or using our services, you are responsible for:
You must not use our website or services to facilitate unlawful activities, transport prohibited goods or provide false information.
Additional customer responsibilities may apply under the relevant service agreement.
7. Freight, Shipping and Logistics
Freight and logistics services may depend on the availability and performance of third-party carriers, airlines, shipping lines, suppliers, warehouse operators, customs-clearing agents, port operators and other service providers.
Schedules, transit times, collection dates and delivery estimates may change because of factors outside our reasonable control.
Any estimated transit or delivery time should be treated as an estimate unless a specific commitment has been expressly agreed in writing.
International shipments may be affected by customs inspections, port congestion, weather, transport disruptions, regulatory changes, documentation issues and other operational circumstances.
The responsibilities of Sey-Afrique, the customer and any third-party service providers will depend on the particular arrangement and applicable contractual terms.
Where a separate freight, transport, procurement or logistics agreement applies, that agreement will govern the relevant service.
8. Customs, Duties and Regulatory Requirements
International trade may be subject to customs procedures, import and export controls, duties, taxes, permits, inspections and other regulatory requirements.
Customers must provide accurate information and documentation necessary for the lawful handling and movement of their goods.
Customs clearance and related services may be performed by independent agents or other authorised third parties.
We do not guarantee customs clearance by a particular date or the approval of any import, export or regulatory application.
Any allocation of responsibility for customs declarations, duties, taxes, permits, inspections or regulatory compliance will be governed by the relevant written agreement and applicable law.
9. Third-Party Service Providers
We may work with independent suppliers, carriers, freight forwarders, customs-clearing agents, couriers, warehouse operators and other service providers.
Where a third party is engaged, its own contractual terms and operating conditions may apply.
We will not represent that a third-party service is under our direct control where it is not. Responsibility for third-party services will be determined by the applicable agreements and the circumstances of the transaction.
Nothing in these Terms & Conditions excludes any responsibility that cannot lawfully be excluded.
10. Intellectual Property
Unless otherwise stated, the website’s text, branding, logos, graphics, design elements, photographs and other content are owned by Sey-Afrique or used under appropriate permission or licence.
You may view and use website content for personal or internal business information purposes.
You may not reproduce, distribute, modify, publish, commercially exploit or otherwise use website content without prior written permission from the relevant rights holder, except where permitted by law.
Nothing on this website grants you ownership of any trademark, copyright or other intellectual property belonging to Sey-Afrique or a third party.
11. Acceptable Use
You agree not to:
We may take reasonable measures to protect the website and our business from misuse, including restricting access where justified.
12. Website Availability and Security
We aim to keep the website accessible and functioning properly. However, we do not guarantee uninterrupted availability or that the website will always be free from errors, defects or security vulnerabilities.
We may update, suspend, modify or discontinue parts of the website when reasonably necessary for maintenance, security, operational or business reasons.
You are responsible for maintaining appropriate security on the devices and systems you use to access the website.
13. Limitation of Liability
To the extent permitted by applicable law, Sey-Afrique will not be liable for indirect or consequential losses arising solely from the use of, or inability to use, this website, including loss of business opportunities, loss of anticipated profits or loss of data.
Website information is provided for general informational purposes, and you should obtain a specific quotation or written confirmation before relying on it for a transaction.
Nothing in these Terms & Conditions excludes or limits liability for fraud, wilful misconduct, gross negligence where such limitation is unlawful, or any liability that cannot lawfully be excluded or limited.
The handling of loss, damage, delay, misdelivery or other incidents involving cargo or contracted services will be determined by the relevant service agreement, applicable law and any applicable third-party contractual terms.
Nothing in this section removes rights or remedies that cannot lawfully be excluded.
14. Indemnity
To the extent permitted by law, you may be responsible for losses, reasonable costs or claims directly arising from your unlawful use of the website, your material breach of these terms, or inaccurate or unlawful information or instructions you provide.
This provision does not make you responsible for losses caused by Sey-Afrique’s own breach, negligence or unlawful conduct where applicable law prevents such responsibility from being transferred to you.
Any additional indemnity relating to freight, procurement or logistics services must be established in the relevant service agreement.
15. Privacy and Personal Information
Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, store and protect personal information.
You can review the Privacy Policy through the relevant link on our website.
When submitting information through our contact form, you should ensure that the information is accurate and limited to what is reasonably necessary for your enquiry.
16. Third-Party Links
Our website may include links to external websites, suppliers, business partners or other resources for convenience and informational purposes.
We do not control all third-party websites and are not responsible for their content, availability, security or terms of use.
Visiting an external website is at your own discretion, and you should review the relevant website’s terms and privacy policy.
17. Force Majeure
Neither party will be responsible for a failure or delay to perform an obligation to the extent that it is caused by circumstances beyond that party’s reasonable control and the failure could not reasonably have been avoided or overcome.
Such circumstances may include natural disasters, severe weather, war, civil unrest, strikes, epidemics, government restrictions, port closures, transport disruptions, significant infrastructure failures or other comparable events.
This provision does not remove obligations that remain enforceable under applicable law or override any specific allocation of risk contained in a separate service agreement.
18. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable law.
The latest version will be published on this page with its revision date.
Your continued use of the website after revised terms have been published constitutes acceptance of those revisions to the extent permitted by applicable law. Where separate notice or agreement is legally required, we will follow the applicable requirements.
Changes to these website terms will not automatically amend a separate signed service agreement unless that agreement provides otherwise or the parties agree to the change.
19. Governing Law and Disputes
20. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the extent necessary, or severed where appropriate.
The remaining provisions will continue to apply to the extent that they remain valid and enforceable.
21. Contact Information
For questions regarding these Terms & Conditions, our website or our services, please contact:
Business Name: Sey-Afrique
Physical Address: 10 Malcolm Road, Westmead, Pinetown, KwaZulu-Natal, 3610, South Africa
Telephone: +27 83 384 0500 / +27 83 377 1340
Email: enquiries@seyafrique.co.za
These Terms & Conditions should be read together with any applicable quotation, service agreement or other contractual terms relevant to the services requested.